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Dr Donald T. Hawkins

Donald T. Hawkins is Director of Intranet Development, Information Today Inc and Editor-in-Chief of Information Science Abstracts (ISA). He has had a distinguished career as a content manager for several electronic information projects, developing and managing information retrieval and current awareness services and introducing end user searching in library networks. As Editor-in-Chief of ISA, he has developed a desktop system for producing ISA with geographically dispersed telecommuters using MS Access, file transfer and Internet technologies. He was awarded the prestigious UMI/Data Courier Award for excellence in writing in the online information industry for his two articles on artificial intelligence and online searching.

Sue Halbwirth

Sue Halbwirth is a Senior Lecturer, Knowledge Management, Faculty of Humanities and Social Sciences, University of Technology Sydney, where she is  coordinating postgraduate subjects in knowledge management and has developed curriculum for the Graduate Diploma in Knowledge Management and the Master of Information and Knowledge Management. She represents UTS on the Standards Australia Knowledge Management Committee and is Chairperson of the Committee. Sue is active as a consultant in knowledge and information management, having completed a number of projects in the events, government and commercial sectors. These projects have included information and knowledge audits, intranet design and implementation, development of knowledge strategies and advising on call centre operations. Prior to her current position at UTS she spent three years with Sydney Organising Committee for the Olympic Games (SOCOG), completing her tenure as Program Manager, Knowledge Management Services. She is currently consulting to the International Olympic Committee supporting the organisation with knowledge and information management developments.  Sue can be contacted via  

Susan Henczel

Susan Henczel is Education & Business Development Manager at CAVAL and author of The Information Audit: a Practical Guide (Munich: KG Saur, 2001). She has extensive experience in special libraries, academic libraries and public libraries. In 1998, she attained a Masters degree in Business Information Technology at RMIT University in Melbourne. Her specialist research was Evaluating the Effective Use of an Information Audit in the Corporate Environment.  She is currently conducting Information Audit workshops across Australia and New Zealand as part of the Caval Training Program, and in the US as part of the Special Libraries Association pre-conference program

Rowena Loo

Rowena Loo is Project Officer, Government Recordkeeping, State Records Authority of New South Wales. She is an experienced professional in the field of archives and records management, having worked with both the National Archive of Australia and State Records NSW. She has prepared guidelines, standards and assisted government agencies improve their records and information management practices. Representing the Australian Society of Archivist, she is a key contributor to MB 007, Standards Australia's committee for the development of an interim knowledge management standard. Rowena continues to develop her expertise in the knowledge industry and is currently completing a Masters of Arts in Information with a focus on Knowledge Management, at the University of Technology.

Michele Ritchie

Michele Ritchie is the Library & Information Resources Manager with the Australian Government Analytical Laboratories (AGAL). Prior to joining AGAL she worked as a Librarian for many years in the pharmaceutical industry and also as an Information Consultant for a database systems company. Michele has experience in database and website design and has a keen interest in better communication and efficient dissemination of information within organisations. She initiated and manages  AGAL's corporate Intranet.

James Robertson

James is the managing director of Step Two Designs, an independent content management and knowledge management consultancy located in Sydney, Australia. He is well-known for his practical articles and white papers, and is an engaging and enthusiastic presenter. James has a practical and pragmatic to the role of technology in meeting business goals, and sees that people and processes are the key factors in most successful projects. Step Two Designs:

Peter Smee

Peter Smee is Managing Director of Trimagic Software Pty Ltd 

Elizabeth Swan

Elizabeth Swan is founder and director of Information Edge Pty Ltd, Australia's leading information broker and business intelligence service, producer of the Edge Database, and popular presenter of seminars on super searching, among other topics.

Before establishing Information Edge, she was manager of Australian Consolidated Industries corporate information service, Assistant to the Director of Excerpta Medica (Amsterdam), Librarian at CSIRO Animal Health Research Laboratory (Melbourne) and held various special library positions in the UK and Australia. Her special professional interest is the swift, accurate transfer of knowledge. She is a recipient of the Williamson Award for outstanding contribution to the development of information science in Australia (1988) and the Maria Gemenis award for special librarianship, 1985

Her conference papers and publications include: The changing landscape for (research) librarians: (LIANZA, Wellington, 2002), Australian newspaper databases - are they for surfers or searchers? ( Information Online, Sydney 1997), and Online wizardry in OZ: more is needed for effective information transfer (National Online Meeting, New York, 1991). In Super searchers do business: the online secrets of top business researchers, by Mary Ellen Bates (Medford, USA, CyberAge Books, 1999), Elizabeth was the first of two Australians in any of the Super searchers series. She is President of the ALIA Information Specialists Group, Convenor of Information Online, Australia, in 2003, 1989, 1988. 

Simone Wheeler

Simone is Marketing Director, Asia Pacific, of Factiva, a Dow Jones and Reuters Company, presiding over the marketing activities and strategic partnerships of the company's key offices in Australia, Singapore, Hong Kong and Japan. Based in Hong Kong, she is also Chairperson of the Society of Publishers in Asia (SOPA) Awards for Editorial Excellence 2002'/2003, an active member of the HK Knowledge Management Society and the Australian and American Chambers of Commerce.

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