The Wolanski Foundation Project


Paper no 36: Bibliography









List of papers









The following sources were influential in writing Serving the Arts or the associated ARLIS/ANZ Business Plan. A number have been added since Serving the Arts was published.

Abram, Stephen. The 10 R’s Facing Information Professionals in our Association. Information Outlook Vol 7 no 8, August 2003.

ADAM, the Art, Design, Architecture and Media Information Gateway

Advanced Solutions International. Package re iMIS Business and e-business Software.

American Library Association. Handbook 2003/2004.

American Society of Association Executives. Exploring the Future: Seven Strategic Conversations that Could Transform Your Association. Washington: Foundation of the American Society of Association Executives, 2001.

Andreasen, Alan R. Profits for Nonprofits: Find a Corporate Partner. Harvard Business Review vol 74 Nov/Dec 1996: 47-50+

ARLIS/ANZ Journal no 1, 1975- .

ARLIS/UK & Ireland. A Library and Information Plan for the Visual Arts, published by ARLIS/UK & Ireland on behalf of the VALIP Steering Committee. British Library R&D Report 6111 (1991).


Arts Information in Australia Seminar Proceedings, Hobart, Tasmania, 1-2 September 1977; edited by Sue Boaden. Sydney: Museums, Arts and Humanities Group for Library Association of Australia, 1979.

Aspesi, Claudio and Vardhan, Dev. Brilliant Strategy, But Can You Execute It? The McKinsey Quarterly, no 1 1999: 88-99.

Association Management (Australia) vol 3 no 5, October 2002: Includes Third-sector Organisations and the Balanced Scorecard / Jon Simpson; Growth in Equity for Australian NFPS / John Peacock; The Importance of Being Relevant / Gerry Guinan.

Australian Business Excellence Framework. Sydney: SAI-Global, 2004

Australasian Institute of Metallurgy. Strategy Plan 2000-2003.

Australian Library and Information Association. By-laws.

Axelrod, Robert and Cohen, Michael D. Complex Adaptive Framework: Organisational Implications of a Scientific Frontier. NY: Free Press, 1999

Bennett, Donna. The Benefits of Outsourcing. Association Management, vol 5 no 4 October 2004.

Bentley, Charles F. Handbook for Chairmen and Secretaries: A Guide to Meetings and Management of Clubs, Societies and Associations. Frenchs Forest, NSW: Reed, 1970.

Bentley, Paul. Arts and Industry Talk Spaces. The Wolanski Foundation, 2001.

Bentley, Paul. Arts Hub Australia. Online Currents, October 2003.  

Bentley, Paul. Australian Culture Seeks e-Business Direction. Impressions of the Ozeculture conference, June 2001. Online Currents, June 2001.

Bentley, Paul. Digital Resources for Research in the Humanities: the Computing Arts Conference, Sydney, September 2001. Online Currents, December 2001 

Bentley, Paul. Driving Australian e-Culture: the OZeculture Conference 2002. Online Currents, October 2002. 

Bentley, Paul. Information Roles: a Question of Maturity? A view of the Information Online Conference 2003. Online Currents, January/February 2003.

Bentley, Paul. Integrating Diverse Interests. Article on Museum Australia Performing Arts Special Interest Group Conference in Canberra, 23-24 April 2001. The Wolanski Foundation, May 2001.

Bentley, Paul. Libraries in the Online Environment, Part 1: Contexts and Part 2: Challenges. Reviews the report of the Senate Inquiry on the Role of Libraries in the Online Environment. Online Currents, January/February 2004 and May 2004. 

Bentley, Paul. Merging Arts Information and Curatorial Associations in Australia: a Draft Proposal. Paper looking at management of membership, liaison, finances, conferences, publications, websites and other projects. Proposes options for development of groups in the future. ARLIS/ANZ Journal, March 1999.  

Bentley, Paul. The Role of Libraries in the Online Environment. Submissions on behalf of the Wolanski Foundation to the inquiry conducted by the Senate Environment, Communications, Information Technology and Arts References Committee, August 2002 and May 2003. The Full text is available on Australian Parliament Senate site. If the URL doesn't work, go to the Australian Parliament House site http:/ select the Committees link and drill down.

Bentley, Paul. Scratching the Surface: Arts Information Management in Australia: the Role of Special Interest Groups. Paper speculating on the role of ARLIS/ANZ, IAML and PASIG in the context of restructuring, joint venture and networking trends in the information industry. ARLIS/ANZ Journal October 1999; Continuo vol 28, 1999.

Bentley, Paul. Searching for the Next Sigmoid Curve: the ALIA Conference 2002. Online Currents, July/August 2002.  

Bentley, Paul. Stinking Libraries, Disappearing Librarians and the Invisible web. A view of the Information Online Conference 2003, part 2. Online Currents, April 2003.

Bentley, Paul. Virtually Yours: IAML in the 21st Century: More of the Same or Something Completely Different? Paper describing the history and achievements of IAML Australia and the role of kindred organisations. Continuo vol 27, 1998. 

Bentley, Paul. Why Aren’t We at the Table? Letter re involvement of library sector in development of national information plan reprinted in Australian Library Journal August 2002. 

Bernacki, Ed. Beyond the Buzz About Innovation. Association Management vol 2, no 2 April 2001.

Blanken, Rhea & Liff, Allen. Facing the Future: Preparing Your Association to Thrive. Emerging trends form the American Society of Association Executives Foundation’s Ongoing Environmental Scan. Washington: ASAE, 1999.  

Boak, George and Thompson, David. Mental Models for Managers: Frameworks for Practical Thinking. London: Century Business, 1998.

Borschow, Barbara S. Reshaping Governance and Membership. Association Management, August 1998: 35-38+  

Bowan, R. Brayton. Asking Your Members. Association Management (US), March 1999: 69-72 

Bowden, Russell. Guidelines for Management of Professional Associations in the Fields of Archives, Library and Information Work. Prepared by Russell Bowden, based on contributions from Ray Palmer and David Bender. Paris: Unesco, 1989. 

Bowman, Stephen. Governance and Strategy Setting. One of the key governance roles of a not-for-profit board is to ensure that strategy is approved and regularly monitored. Association Management, vol 4 no 2, April 2002.  

Bowman, Steven. Sustainability Framework for Developing a Conscious Board. Association Management vol 5 no 4 October 2004.

Brudenall, John. Re-shaping the Library and Information Services Profession with ALIA as its Peak Body: A Radical Option for Change, December 1999.

Busoli, Belinda. Is Your Association Marketing Focused? Association Management (ANZ), vol 4 no 5, Oct 2003. 

Busoli, Belinda. The Basics of Marketing: A Well-Constructed Marketing Program Needs Solid Foundations. Association Management, February 2004. 

Butterfield, Bruce. Strategic Management: chapter 3 of Professional Practices in Association Management. The Forbes Group, 1996. 

Carper, William B and Bresnick, Terry A. Strategic Planning Conferences. Business Horizons Sep-Oct 1989.

Caruso, Fred. Alexis de Tocqueville Speaks on Associations and the Worldwide Movement Towards Democracy. The Caruso Group International, 2001 http//

Collins, James C and Porras, JeryI. Organizational Vision and Visionary Organizations. California Management Review Fall 1991:30-51. 

Coveney, Michael. Finding the Strategy Gaps. Darwin, June 2003. 

Cufaude, Jeffrey. Cultivating New Leadership. Association Management (US), January 2000: 73-78. 

De Cagna, Jeff. Beyond Pretend and Defend. Six 'Next" Principles for the Future of Associations. Association Management vol 5, no 4 October 2004.

Dixon, Tina. What Makes Collaborative Marketing Work and What are the Pitfalls?. Fuel4Arts 15 Dec 2003.

Does Your Company Really Need a Mission Statement? Corporate Culture Industrial Marketing Digest:105-112.

Donlan, Leisa. Knowing Your Board Members: Survival in an Association Environment. Association Management vol 5, no 2 April 2004. 

Drohan, Willam M and O’Connor, Kit. Competitor Analysis Can Give Your Association the Edge. Association Management (US), January 1998:103-106.

Elstrodt, Heinz-Peter, Schindler, Anamaria and Waslander, Andrew A. Helping Nonprofits Do Business. Business plan competitions are a powerful way to help nonprofits turn ideas into sustainable commercial ventures. The McKinsey Quarterly, December 2004.

European Commission. Director General for the Information Society. Technological Landscapes for Tomorrow’s Cultural Economy: Unlocking the Value of Cultural Heritage: the Digicult Report by Salzburg Research Forschungsgesellschaft mbH for the European Commission, DG Information Society. Luxembourg: Office for Official Publications of the European Communities, 2002.  

Flavel, Ron. Seeking to Improve Your Business: A Guide for Owner-managers and Business Advisers. (Managing the small business, no 49). Canberra: Australian Government Publishing Service in association with the National Executive of Small Business Agencies and AusIndustry, 1996.  

Foster, Wendy. When Size Matters: the Case for Amalgamations. Performance inhibited by lack or resources is an indicator of size inefficiency. Association Management Vol 3 no 1 February 2002. 

Froggatt. Sue. Building Effective Strategic Alliances. Association Management, vol 6 no 3, June 2005: 20.

Guinan, Gerry. The Importance of Being Relevant. Using member research to sustain and broaden an association’s membership. Association Management vol 3, no 5 October 2002. 

Handy, Charles. The Empty Raincoat. Milson’s Point. Sydney: Arrow, 1995.  

Hannah, Martin. Power to the People: Coresoft’s Approach Towards Assisting a Membership-Based Organisation. Association Management, August 2003.

Harvey, Lisa. Membership Systems and Other Catastrophes. Getting the most out of your membership system. Association Management Vol 2, no 5 October 2001.

Horne, Donald. (2002). Now There’s a Thought. Sydney Morning Herald Spectrum 18-19 May: 4-5 

Hornibrook, Tim. Investment Strategies for Not-For-Profit Organisations. Association Management, February 2004.

Hough, Alan. Charitable Governance: the ICSA draft principles of good governance for charities. Association Management vol 5, no 4, August 2004.

Houstie, Peter. Collaboration, Competition or Cannibalism? A Personal Perspective. With 150,000 associations nationwide, we all can't be that different, special, and unrelated. Would more mergers bring greater value? American Society of Association Executives June 2003.  

Howard, Robert. Values Make the Company: an Interview with Robert Haas. Harvard Business Review Sep-Oct 1990:133-142.

Hughes, Sandra. How Association Boards Add Value. Association Management (US), January 2000:53-57. 

International Federation of Library Associations. Officers Handbook 2001.  

Ireland, Duane and Hitt, Michael A. Mission Statements: Importance: Challenge and Recommendations for Development. Business Horizons May-June 1992.  

Jones, Rebecca Jones. Business Plans: Roadmaps for Growth & Success. Information Outlook, December 2000: 22-40.  

Kaplan, Robert S and Norton, P. Having Trouble with Your Strategy? Then Map It. Harvard Business Review, September-October 2000: 167-176. 

Kaplan, Robert S and Norton P. Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston, Mass: Harvard Business School Press, 2004. 

Lee, James. Communities of Practice. Information Outlook Vol 7 no 5 May 2003. 

Levin, Mark. Creating a ‘virtual membership’ category could boost your numbers. Association Management, vol 3 no 2, April 2002. 

Library of Congress. Preserving our Digital Heritage: Plan for the National digital Information Infrastructure and Preservation Program: A Collaborative Initiative of the Library of Congress. Washington DC: Library of Congress, 2002.  

Limerick, David, Cunningham, Bert and Crowther, Frank. Managing the New Organisation: Sustainability in the Post-Corporate World. 2nd edition. Warriewood: Business and Professional Publishing, 1998. 

Lyons, Mark. [Interview: Tanya Busoli speaks to Mark Lyons about association leadership issues]. Association Management, vol 5 no 3, August 2004.

Lyons, Mark. Third Sector: the Contribution of Nonprofit and Cooperative Strategies in Australia. Crows Nest, NSW: Allen & Unwin, 2001.

McClellan, Amy and others. Resisting Invisibility: Arts Organisations and the Pursuit of Persistent Presence. Nonprofit Management and Leadership vol 10, no 2 Winter 1999:169-183. 

McDonald, Alyssa. Does Your Association Need to Increase Fees? Alyssa McDonald interviews Ian Jarman and Belinda Busoli.

Mankins, Michael C & Steele, Richard. Turning Great Strategy Into Great Performance. Harvard Business Reivew vol 83, issue 7, July/August 2005

Milne, George R and others. Environmental Organization Alliance Relationships Within and Across Nonprofit, Business and Government Sectors. Journal of Public Policy and Marketing V 15 Fall 1996:203-15.  

Mintzberg, Henry. Structure in Fives: Designing Effective Organisations: Englewood Cliffs, NJ: Prentice Hall, 1983. 

Morris, Fran. Managing to merge: the future of an industry association. Management Today, June 2002

Morse, Monica. Call for Help: Why and External Secretariat Makes Great Financial Sense. Association Management, February 2004. 

Museums, Libraries and Archives Council. Wider Information and Library Issues Project Report. Consultation Exercise by Stuart Ede, proSed. London: Resource, 2003. (

Nicholson, Gavin, Hendry, Kevin & Geoff Kiel. The Three Hats of Association Governance. Association Management, August 2003. 

OCLC. The 2003 Environmental Scan: Pattern Recognition. OCLC, 2004. See also its Five Year Information Format Trends (2003) and Libraries: How They Stack Up (2003).

Onsman, Harry. Organisational culture. Some of the latest research on cultural change, the issue that is becoming the defining role for management in the new century. Management Today, January/February 2001.  

Partridge, William. Getting the Board to Measure Up. Association Management (US), January 2000:59-63. 

Peacock, John. 22 Ways to Boost Membership. Associations must think smart to utilise low-cost and effective strategies. Association Management, vol 3 no 2 April 2002. 

Peacock, John. Constitutions: a Strong Foundation for Not-for-Profit Organisations. The lack of an appropriate constitution restricts the ability of a not-for-profit organisation to perform to its ability. Association Management vol 4, no 2, April 2003. 

Peacock, John. Single Entity Organisations. Proving the Benefits of Change Away from a Federation. Association Management vol 4, no 5, October 2003.

Price, Laura and Smith, Abby. Managing Cultural Assets from a Business Perspective. Washington DC, Council on Library and Information Resources, 2000. 

Richardson, Bill and Richardson, Roy. Business Planning; an Approach to Strategic Management. 2nd edition. Financial Times Management, 1995. 

Robertson, Julia. Overcoming the barriers: claiming your market share. A study shows the way to market segmentation. Management Today, September 2002. 

Romano, Gerry. The Australian Stretch. Association Management (US), December 1999:53-62. 

Schweitzer, Carole. The Soft Side of Hard Data. Association Management (US), December 1999: 63-66. 

Scheff, Joanne and Kotler, Philip. How the Arts Can Prosper Through Strategic Collaborations. Harvard Business Review V74 Jan/Feb 1996: 52-55+

Seaword, Ray. Successful Association Conferences - Just Good Luck? Association Management vol 2, no 2 April 2001.

Silbriger, Steven. The Ten Day MBA. Port Melbourne: William Heinemann Australia, 1993.

Simpson, Jon. Third-sector Organisations and the Balanced Scorecard. Very few third-sector organisations in Australia use the BSC. Why? Association Management, vol 3, no 5, October 2002. 

Singapore National Library Board. Library Associations, February 2002 [paper downloaded from Congress of Southeast Asian Libraries site <

Smith, June. Association Management: a Professional Evolution. The Association Executive: the magazine for leading Australian association managers, no 2, 2006, Autumn 2006: 14-17

Stephens, David. Power and Influence: How the Professions Can Bring About Policy Changes: Professions Australia’s Influence on Government in Recent Times. Association Management, Vol 34 no 4 August 2003. 

Tenenbaum, Jeffrey S. Running Related Foundations. Association Management (US), December 1997:65-69.

Tiffany, Paul & Peterson, Steven D. Business Plans for Dummies. Foster City, CA: IDG Books, 1997. 

Ward, Ashley. Australia’s Ageing Population – A Crisis for Associations? Association Management February 2004. 

Ward, Ashley J. The Management of Change. Change management for the good of all participants. Association management, vol 4 no 5 October 2003. 

Ward, Ashley J. Traditional Governance – is it still valid? Association Management vol 4, no4, August 2003. 

Webber, Fred and Van Veck, Charlie. Association Reorganization: Keeping Ahead of the Curve, Association Management (US), February 2000: 51-59. 

Williams, Alan. Small Business Planning: Achieving Success by Design, Not by Chance. Roseville, McGraw-Hill, 2002.  

Woolley, David. The Politics of Change in a Not-for-Profit Culture. Management should become the creative, enabling art of nfp organisations. Association Management vol 3, no 2, April 2002.

Wright, Vic. Managing Associations: Intrinsically Difficult. Managing associations can be about as tough as management can get. Association Management vol 3 no 1 February 2002.  

Zairi, Mohamed. Benchmarking for Best Practice: Continuous Learning Through Sustainable Innovation. Oxford: Butterworth Heinemann, 1996. 

Zanetti, Carmen. The Organisation of the Future. Key challenges and opportunities for leaders of progressive organisations. Association Management Vol 2, no 5 October 2001. 

Zorich, Diane M. A Survey of Digital Cultural Heritage Initiatives and Their Sustainability Concerns. Washington DC: Council on Library and Information Resources, 2003.

Serving the Arts


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